Effective Date: 21/10/2025
Website: https://www.inmemori.app and https://www.in-memori.com
1. About inMemori
inMemori (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and store your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What personal information we collect:
We may collect the following types of personal information from you when you use our website or services:
Your name, email address, contact details (if you provide them via sign-up, contact form or other means)
Login or user account information (if you create a profile)
Usage information, analytics data, cookies and tracking data (such as pages visited, time on site, device and browser type)
Transactional or service-use information if you make payments or use features of inMemori
Any other information you choose to provide to us (for example via feedback, support requests or other forms)
3. How we collect your information
We collect personal information in the following ways:
Directly from you when you fill in online forms, register for an account, subscribe to emails, contact us or use our services
Automatically when you use our website or services (via cookies, analytics tools, tracking pixels, etc.)
From third-party services we use (for example payment processors, analytics providers, or marketing tools)
From publicly available sources (where relevant and permitted)
4. Why we collect your information (purposes)
We collect and use your personal information for the following purposes:
To provide, maintain and improve our services and website
To enable you to create and manage your account/profile, and access features of inMemori
To communicate with you (for example via email updates, support responses)
For analytics, measurement and improvement of our website and services, including use of tools such as Google Analytics and Meta Pixel
To meet legal, regulatory or compliance obligations
For marketing and promotional communications (if you have consented to receive these)
5. Disclosure of your information
We may disclose your personal information to:
Our service providers, contractors and third-party providers who assist with our website, hosting, analytics, email, payment processing or other functions
Legal or regulatory authorities if required by law or to protect our rights or users
Other parties where you have given us your consent or where we are permitted under applicable law
6. Cross-border disclosure and overseas storage
Some of our service providers and hosting infrastructure are located overseas (for example in the United States, Singapore or other jurisdictions). By using our website or services, you consent to the transfer, storage and processing of your personal information outside Australia. We take reasonable steps to ensure that overseas recipients handle your information in a manner consistent with the APPs.
7. Cookies, tracking and analytics
We use cookies and similar tracking technologies (for example Google Analytics, Meta Pixel or other analytics/advertising pixels) to collect usage and interaction data about how you use our site. This helps us improve our website and services.
You can manage or disable cookies via your browser settings. Please note disabling some cookies may affect your ability to use certain features of our website.
8. Data quality, security and retention
We take reasonable steps to ensure that the personal information we hold is accurate, complete and up-to-date.
We implement appropriate technical and organisational measures to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.
We keep your personal information only for as long as it is needed for the purposes set out in this policy or as required by law.
9. Access and correction
You have the right to access the personal information we hold about you and to request correction of such information. If you would like to access or correct your information, please contact us using the details in Section 12. We may need to verify your identity before granting access or making corrections.
10. Complaints
If you believe that we have breached the Privacy Act, the APPs or this Privacy Policy, you may contact us (see Section 12) and we will investigate your complaint. You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top and post the updated version on our website. Please check back regularly to stay informed of any updates.
12. Contact us
If you have any questions or wish to request access/correction/complaint, you can contact us at:
Email: inmemorihelp@gmail.com or via our Contact Us form at: https://www.inmemori.app/help
Effective Date: 21/10/2025
Applies to: https://www.inmemori.app and https://www.in-memori.com
1. About inMemori
inMemori (“we”, “us”, “our”) provides physical QR code kits and digital tribute pages that allow users to create and share lasting memories of loved ones.
By accessing or using our websites or services, you agree to these Terms of Use and our Privacy Policy.
If you do not agree, please do not use our services.
2. Using our services
You agree to use inMemori respectfully and lawfully.
You must not:
Use the service for unlawful, offensive or misleading purposes;
Attempt to access other users’ accounts or data;
Copy or reproduce content, code or materials from inMemori without permission.
We may suspend or remove content or accounts that breach these terms.
3. Accounts and security
To create or manage a tribute page, you may need to register an account and verify your email.
You are responsible for maintaining the confidentiality of your login details and for all activity under your account.
4. Content ownership
You retain ownership of any content you upload or submit to your tribute page (such as text or photos).
By posting content, you grant inMemori a limited licence to host, display and share that content within the service for its intended purpose.
You are responsible for ensuring you have the right to upload and share any material you post.
5. Payments and subscriptions
If you purchase a QR kit or a digital subscription:
Prices are displayed in Australian dollars (AUD) unless stated otherwise.
Payments are securely processed via our authorised payment partners.
Subscription or renewal terms will be clearly shown before purchase.